Warranty Information

Wetsuits

Circle One offers a wetsuit warranty on all our flatlock and glued + blindstitched wetsuits from 12 months from date of purchase (always retain original receipt as proof of date of purchase). This is on damage relating to workmanship and/ or materials and each case will be assessed individually. We will refund, replace or repair the wetsuit if it falls within warranty conditions free of charge. Any damage which is a result of accident, improper care or negligence and normal wear and tear of the materials over time will not be covered under warranty. Refer to our wetsuit care guide for more information on how to care for your wetsuit.

In the event of a warranty claim, please return your item in the first instance to the authorised dealer you purchased from, or for online purchases, contact us directly first and then please refer to our Returns and Exchanges page in order to return the item directly to us.

We can also repair wetsuits in our factory shop in Crediton, Devon. If you need advice or a consultation about your wetsuit repair then please get in touch on the phone number or email address below.

Other Items

Other items including surfboards, bodyboards, SUP, skimboards and accessories are also covered for 12 months from date of purchase on obvious defects due to workmanship and materials. Circle One have the right to refuse warranty if they deem the damage to have been caused through improper use, care or accident. Please note the following are not covered under warranty:

  • Surfboard Fin damage and other impact related damage
  • Damage to skimboards from natural use over rocks or sand
  • Fading from UV exposure (sunlight)
  • Materials over 1 year (from date of original purchase)
  • Repairs or alterations carried out by anyone other than Circle One or a Circle One authorised dealer
  • Damage caused by contact with chemicals (chlorine, petrol etc)

 

There is no longer a need to register your warranty with us, just keep your receipt as proof of date of purchase and we will assess your case. If you have any further questions please get in touch on +44 (0) 1363 773005 or email us on [email protected]

 

Select your currency
GBP Pound sterling
EUR Euro

Subscribe To Our Newsletter For 10% Off Your First Order Online!

Join our mailing list to receive the latest Circle One news, discounts, competitions, product launches and updates!

You have Successfully Subscribed!